Tooniebet Casino Terms and Conditions

Welcome to Tooniebet Casino. These Terms and Conditions govern your access to and use of our platform at tooniebet.ca, including all casino games, sports betting, promotions, and related services we provide. By registering an account or using any part of our site, you confirm that you have read, understood, and agreed to be bound by these terms in full. We encourage you to review this document carefully before you begin playing.

1. About Us and Licensing

At Tooniebet Casino, we operate under the name of Canadix Limited, a company incorporated under the laws of Malta, company number C102170, with our registered office at Quad Central, Q3 Level 3, Triq l-Esportaturi, Zone 1, Central Business District, Birkirkara, CBD 1040, Malta. We hold a certificate of registration issued by the Alcohol and Gaming Commission of Ontario (AGCO), certificate number OPIG1280338, and we operate under an Operating Agreement signed with iGaming Ontario. Our Tooniebet online casino services are authorised and regulated under Ontario and Canadian law.

2. Eligibility and Account Registration

Our services are available exclusively to players physically located in the Province of Ontario, Canada. Use of our Tooniebet casino platform from outside Ontario may result in immediate account closure and the withholding of funds. To register and use our services, you must meet all of the following requirements:

  • You must be at least 19 years of age
  • You must be physically present in Ontario at the time of play
  • You must not be a member or employee of the AGCO
  • You must not be an officer, board member, or employee of the Ontario Lottery and Gaming Corporation or iGaming Ontario
  • You must not be subject to any active self-exclusion process applicable to our site
  • You must not be restricted from online gambling by any court order
  • You must not be under the influence of alcohol or drugs while using our services
  • You must not be an executive or employee of a trade union representing workers employed by Canadix Limited or its group companies

We allow only one account per person. We detect multi-accounting through device, household, IP address, payment method, phone number, and documentation checks. Any winnings from a duplicate account will be deducted, and the last deposit refunded less a cost-reflective fee of up to 5%, not exceeding 10 CAD.

Registration at Tooniebet Casino requires you to provide your first and last name, date of birth, home address, a valid email address, mobile phone number, payment information, politically exposed person and head of international organisation status, occupation, country of birth, and citizenship. Documents requested during verification must be provided within 30 days and are generally accepted only if issued within the previous six months.

3. Account Inactivity

At Tooniebet, we define an inactive account as one that has not been logged into for 180 consecutive days. We will charge an administrative fee of 5.00 CAD per month from your real-money balance until you log in again or your balance reaches zero. We will notify you by email 30 days in advance. This fee is not applied to accounts with a zero or negative balance, nor to self-excluded or excluded players. If you were unable to use our services for medical reasons, you may contact us and we will consider refunding the fee upon a substantiated request.

4. Deposits and Withdrawals

4.1 Deposits

We accept the following deposit methods at our Tooniebet Casino platform, with the limits indicated:

  • Interac: 10 to 9,000 CAD
  • Visa: 20 to 4,000 CAD
  • Mastercard: 20 to 4,000 CAD
  • Pay by Card: 20 to 4,000 CAD
  • PayPal: 10 to 10,000 CAD
  • MuchBetter: 10 to 5,000 CAD
  • Skrill: 20 to 10,000 CAD
  • Skrill 1-Tap: 20 to 10,000 CAD

We do not accept cash or cheques, and we do not extend credit or loans under any circumstances. You must be the rightful owner of all funds and payment methods used. If we discover that a deposit was made using a payment method not registered in your name, we reserve the right to confiscate associated winnings and close your account. E-wallet deposits are processed free of charge.

4.2 Withdrawals

We process withdrawal requests within 72 business hours. Tooniebet Casino withdrawal processing may take additional time where identity verification, security checks, or customer due diligence procedures are required. Withdrawals are generally returned to the same payment method used for the original deposit. We may require proof of ownership where an alternative method is used.

Our withdrawal limits are as follows:

  • Interac: 10 to 3,000 CAD
  • Visa: 20 to 9,000 CAD
  • PayPal: 10 to 10,000 CAD
  • MuchBetter: 10 to 9,000 CAD
  • Skrill / Skrill 1-Tap: 20 to 9,000 CAD

The daily withdrawal limit is 9,000 CAD. Weekly and monthly limits vary by VIP level, rising from 10,000 / 40,000 CAD at Levels 1 and 2 to 30,000 / 120,000 CAD at Level 5. Your deposit must be wagered at least once before a withdrawal is approved. We may hold up to three pending withdrawal requests at any one time.

5. Bonuses and Promotions

We offer a range of promotions, including our Tooniebet welcome bonus, reload offers, cashback, and loyalty rewards. Our casino welcome package provides up to 2,000 CAD in bonuses and 700 Bonus Spins across four qualifying deposits, each requiring a minimum of 10 CAD. Bonus wagering requirements are x10 on deposit bonuses and x30 on Bonus Spin winnings, to be completed within 10 days.

Our Tooniebet sign up bonus and sports welcome offer provide 100% Bet Insurance up to 150 CAD on your first eligible sports bet. If the qualifying bet loses, we will return your stake as a Bonus Bet, valid for 30 days at x1 wagering on odds of -200 (1.50) or greater.

The following bonus rules apply across all our promotions:

  • Only one bonus may be active at any one time
  • Accepting a new bonus forfeits any previous bonus and related winnings
  • No bonus is available while a withdrawal request is pending
  • Deposit bonuses are not available for deposits made via Skrill
  • The maximum bet while a bonus is active is 8 CAD, or 20% of the bonus amount where that figure is lower
  • Each bonus is available once per person, household, address, email, payment method, device, and IP address

At Tooniebet Casino, we consider certain playing patterns to constitute bonus abuse, including roulette bets covering 24 or more of the 37 unique spots, switching from low-weighted to high-weighted games after large wins, and deliberately delaying bonus rounds or free spins until wagering requirements have been met. We reserve the right to void bonuses and related winnings where abuse is detected.

6. Games and Sports Betting

Our Tooniebet casino slots library contains over 3,600 titles from leading providers including Pragmatic Play, Evolution, Play'n GO, NetEnt, Hacksaw Gaming, and many more. We also offer a full live casino with over 200 live dealer games, progressive jackpots, table games, and video poker. Our sportsbook covers a wide range of sports including ice hockey, soccer, basketball, tennis, esports, and MMA, with single, multiple, system, and Bet Builder bet types available. The minimum bet per event is 0.50 CAD. Maximum sports winnings are 150,000 CAD per day and per bet slip, excluding stake.

7. Prohibited Actions and Technical Restrictions

We strictly prohibit the use of VPNs or any technical means to conceal your location or circumvent our security systems. We dynamically monitor player location and employ detection mechanisms to identify software or virtualisation tools designed to bypass our location controls. Any attempt to manipulate or interfere with our platform may result in immediate account suspension and forfeiture of funds.

8. Responsible Gaming

We are committed to promoting safe and responsible play. At Tooniebet, we offer deposit limits, self-exclusion, and access to professional support organisations. If you believe your gambling is becoming harmful, please contact us at [email protected] or via our 24/7 live chat to discuss available tools and options.

9. Contact Us

Our Tooniebet Casino support team is available around the clock. You can reach us through the following channels:

We also maintain an active presence on Facebook, Instagram, and Snapchat. All correspondence is handled in English. We aim to respond to all queries promptly and to resolve complaints in a fair and transparent manner in accordance with our regulatory obligations under Ontario and Canadian law.