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Tooniebet Casino Privacy Policy

We respect your privacy and are committed to protecting your personal data. At Tooniebet, we want you to feel confident that any information you share with us is handled responsibly, securely, and in accordance with applicable laws in Ontario, Canada. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services at tooniebet.ca. By creating an account, completing the tooniebet login process, or simply browsing our platform, you acknowledge and agree to the practices described in this document.

Who We Are

Tooniebet Casino is operated by Canadix Limited, a company incorporated under the laws of Malta, company number C102170, with its registered address at Quad Central, Q3 Level 3, Triq l-Esportaturi, Zone 1, Central Business District, Birkirkara, CBD 1040, Malta. We hold a certificate of registration No. OPIG1280338 issued by the Alcohol and Gaming Commission of Ontario (AGCO), and we operate under an Operating Agreement signed with iGaming Ontario. Our services are exclusively available to players physically located in the Province of Ontario, Canada. If you have any questions about how we handle your data, you may contact us at [email protected].

Information We Collect

When you register for a tooniebet casino account or interact with our tooniebet online casino platform, we collect various categories of personal information. We gather this data to provide you with a safe, compliant, and personalized gaming experience.

Registration and Identity Data

  • First and last name, date of birth, and home address
  • A valid email address and mobile phone number
  • Country of birth and citizenship
  • Occupation and Politically Exposed Person (PEP) or Head of International Organisation status
  • Payment method information to process deposits and withdrawals

Technical and Usage Data

  • IP address, device identifiers, and browser type
  • Location data, which we detect and dynamically monitor to ensure you are physically within Ontario
  • Session data, login history, and activity on our tooniebet casino app and website
  • Information about the games you play, bonuses you claim, and bets you place

Financial and Transaction Data

  • Details of your deposits and withdrawals, including payment method used and transaction amounts in CAD
  • Records of any tooniebet casino withdrawal requests and processing history
  • Wagering activity used to calculate bonus eligibility and VIP level

How We Use Your Information

At Tooniebet Casino, we use the information we collect for clearly defined purposes, all of which are necessary for the lawful operation of our tooniebet canada platform. Our use of your data falls into the following categories:

  • Account management: We use your registration data to create and maintain your account, verify your identity, and process the tooniebet casino login securely.
  • Regulatory compliance: We are required by the AGCO and iGaming Ontario to verify your age (minimum 19), confirm your physical location within Ontario, and carry out anti-money laundering and customer due diligence checks.
  • Responsible gaming: We use your activity data to monitor for problem gambling behavior, apply self-exclusion restrictions, and enforce responsible gaming policies.
  • Bonus and promotions processing: We use your account data to credit tooniebet welcome bonus offers, tooniebet free casino promotions, tooniebet casino free spins, and other tooniebet promotions correctly and fairly.
  • Fraud prevention and security: We analyze device, household, IP address, payment method, and documentation data to detect multi-accounting and prevent fraudulent activity.
  • Customer support: We use your data to respond to inquiries via live chat, [email protected], [email protected], or our phone line.
  • Service improvement: We use technical and usage data to optimize the tooniebet app, improve our website, and personalize your experience.

Legal Basis for Processing

Our Tooniebet platform processes your personal data on the following legal grounds:

  • Contractual necessity: Processing is required to provide you with our services and fulfill our obligations to you as an account holder.
  • Legal obligation: We must comply with Ontario and Canadian laws, AGCO licensing conditions, and iGaming Ontario operating requirements.
  • Legitimate interests: We process certain data to prevent fraud, ensure platform security, and improve our services.
  • Consent: Where required, we will request your explicit consent before processing data for marketing or other non-essential purposes.

Data Sharing and Third Parties

We do not sell your personal data to third parties. However, at Tooniebet Casino, we may share your information with trusted partners and regulatory bodies where necessary:

  • The Alcohol and Gaming Commission of Ontario (AGCO) and iGaming Ontario, as required by our licensing obligations
  • Payment processors and financial institutions to handle deposits and withdrawals, including via Interac, PayPal, Visa, Mastercard, MuchBetter, and Skrill
  • Identity verification and fraud prevention service providers
  • Game providers such as Evolution, Pragmatic Play, Play'n GO, and other software partners who power games on our tooniebet casino slots and live casino offering
  • Technical infrastructure providers who help us maintain and operate the tooniebet casino online platform

All third parties we work with are contractually obligated to handle your data securely and only for the purposes we specify.

Data Retention

We retain your personal data for as long as your account is active and for the period required by law following account closure. In accordance with Ontario and Canadian anti-money laundering regulations, certain records must be kept for a minimum number of years after your last transaction. An account that has not been logged into for 180 consecutive days is considered inactive. We will notify you by email 30 days before any inactivity fee applies to your account balance.

Your Rights

As a user of our tooniebet casino canada platform, you have the following rights regarding your personal data:

  • Right to access: You may request a copy of the personal data we hold about you.
  • Right to rectification: You may ask us to correct any inaccurate or incomplete information.
  • Right to erasure: You may request deletion of your data, subject to our legal retention obligations.
  • Right to restriction: You may ask us to limit how we process your data in certain circumstances.
  • Right to withdraw consent: Where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at [email protected] or [email protected]. We will respond to verified requests within a reasonable timeframe in accordance with applicable law.

Cookies and Tracking Technologies

Our Tooniebet website and tooniebet casino app use cookies and similar tracking technologies to ensure proper functionality, analyze usage patterns, and improve the player experience. We use essential cookies required for site operation, as well as analytics cookies that help us understand how players interact with our platform. You may manage non-essential cookies through your browser settings, though disabling certain cookies may affect your ability to use some features of our tooniebet canada services.

Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. At Tooniebet Casino, we use encryption, secure servers, and access controls to safeguard all data we hold. We also prohibit the use of VPNs, proxy services, or any technical means designed to conceal your location or identity, and we actively monitor for such activity to protect the integrity of our platform and the safety of all players.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will notify you via email or through a prominent notice on our tooniebet casino platform. We encourage you to review this page periodically to stay informed about how we protect your data.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal data at Tooniebet, please do not hesitate to reach out to us:

Content updated: August 10, 2026